Your order
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Prints are wrapped in glassine paper. A board of 100% recycled material is also placed inside to keep your order safe. Your order is then shipped in a cardboard mailer or tube depending on size. I take every care to ensure your order arrives to you in perfect condition but if for some reason you are not 100% happy then do please get in touch. info@rosieharbottle.com
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Each limited edition print includes is signed and numbered by myself in the studio before making its way to you.
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All products are printed here in the UK. Some original artworks are also painted in the UK but as I'm so inspired by my travels, I often paint originals whilst in another country. You can find regular updates over on my Instagram feed.
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I love to see images of my artwork in your home. Please tag your images with #rosieharbottle and @rosieharbottle so I can view and share.
SHIPPING & RETURNS
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All print orders are made to order. Please allow 7-10 working days for them to be printed and posted.
Once your order has been made and dispatched, please allow the following time for postage:
UK Tracked - 1-2 working days
Ireland Tracked - 2-3 working days
Europe tracked via DHL - 2-5 working days
US tracked via DHL - 2-5 working days
Rest of the World tracked via DHL - 2 - 5 working days
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All orders are tracked either by Royal Mail (UK) or DHL. You will receive a dispatch email with tracking info as soon as your order has been posted or collected via DHL.
For US customers, duties are paid but any further customs or shipping fees are the responsibility of the buyer.
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When ordering, please ensure that the address on your confirmation email is correct. We cannot accept any responsibility for delivery if the incorrect address is provided. If you notice a mistake on your order, please get in touch with the studio immediately via info@rosieharbottle.com, quoting your order number, the incorrect address and where you would like the order shipping.
Providing that it has not yet already been dispatched, we will be able to make the necessary changes.
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Prints - I work hard to create high quality products, however if for any reason you're not happy with your order, please get in touch with me within 48 hours of receiving your order via info@rosieharbottle.com. I will give you details of how to return the item(s) for either an exchange or refund. Items must be returned in a saleable condition within the packaging they arrived in.
Original Artwork - I do not accept returns.
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UK - Free
US - £25.00
Australia & New Zealand - £30.00
Rest of the World - £25.00
