Delivery & Returns
Dispatch Time
Please allow 1-3 days for your order to be made and posted.
Shipping Times
Once your order has been made and dispatched, please allow the following time for postage:
UK First Class - 1-3 days
UK Express Tracked & Signed - Next day (Monday to Saturday)
Ireland Standard Shipping - 3-5 working days
Ireland Express Tracked & Signed - 1-2 days
Europe Standard Shipping - 5 working days
Europe Express Tracked & Signed - 2-3 days
Rest of the World Standard Shipping - 1-2 weeks
Rest of the World Express Tracked & Signed - 5 - 7 working days
Express Shipping
If you've chosen Express, Tracked & Signed then you will be sent a tracking number once dispatched.
Address
When ordering, please ensure that the address on your confirmation email is correct. We cannot accept any responsibility for delivery if the incorrect address is provided. If you notice a mistake on your order, please get in touch with the studio immediately, quoting your order number, the incorrect address and where you would like the order shipping. Providing that it has not yet already been dispatched, we will be able to make the necessary changes.
Returns
I work hard to create high quality products, however if for any reason you're not happy with your order, please get in touch with me within 7 days of receiving your order. I will give you details of how to return the item(s) for either an exchange or refund. Items must be returned in a saleable condition within the packaging they arrived in.